Shipping policy
Last updated: January 23, 2026
Shipping Locations
PixMe Printed is based in the United Kingdom.
We primarily ship within the United Kingdom. Where available, we may also offer shipping to selected international destinations, including parts of the European Union and other countries.
Available shipping destinations, methods, and prices are displayed at checkout and may vary depending on your location.
Shipping Rates
Shipping costs are calculated using flat-rate pricing and are shown clearly at checkout before you complete your order.
From time to time, we may offer free shipping promotions or adjusted rates for certain regions or order values. Any such offers will be shown at checkout.
Processing Time
All products are custom-made to order. Please allow time for order processing before shipment.
Processing times may vary depending on the product and order volume. Once your order has been dispatched, you will receive a shipping confirmation email.
Delivery Estimates
Estimated delivery times are provided at checkout and are based on the shipping method selected and destination.
- United Kingdom: typically 2–4 business days after dispatch
- European Union: typically 2–11 business days after dispatch
- International destinations: typically 3–17 business days after dispatch
Delivery times are estimates only and are not guaranteed.
Shipping Carriers
Orders are shipped using trusted carriers such as Royal Mail, UPS, or other reputable delivery services, depending on destination and service availability.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, and other charges may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays and Lost Parcels
We are not responsible for shipping delays caused by the carrier, customs processing, weather conditions, or other factors beyond our control.
Once an order has been handed over to the carrier, responsibility for delivery passes to the customer to the fullest extent permitted by law.
Incorrect Address
Please ensure that your shipping address is complete and accurate at checkout.
We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.
Contact
If you have any questions about shipping, please contact us at: