Got Questions?

Frequently Asked Questions

We’ve gathered answers to the most common questions to help make your shopping experience as easy and clear as possible. Here you’ll find information about ordering, customization, shipping, and care. If you don’t see your question here, feel free to contact us — we’re always happy to help.
What size are the photo magnets?

Each magnet measures 5cm x 5cm — a perfect square size for showcasing your photo beautifully while fitting comfortably on fridges, lockers, and other magnetic surfaces.

They’re slim, lightweight, and designed to sit neatly in everyday spaces.
How do I submit my photos?

  1. Select your set (3, 6, or 9 magnets)
  2. Upload your favourite photos directly on the product page
  3. Complete your order

That’s it — your magnets will be made from the photos you upload. For best results, use clear, high-resolution images.
How long does delivery take?

Orders are usually made and dispatched within 2–3 working days of your order being placed.

UK delivery typically takes a few additional working days, and most customers receive their order within 7 working days in total.
Do you ship internationally?

At the moment, PixMe Printed ships within the UK only.

If you’re based outside the UK and interested in ordering, feel free to email hello@pixmeprinted.co.uk and I’ll let you know if this can be arranged..
What's your return policy?

Because each PixMe Printed order is personalised and made especially for you, I’m unable to accept returns for change of mind.

If your order arrives faulty, damaged, or incorrect, please contact me within 14 days of delivery and I’ll be happy to help.
Can I order a custom quantity?

If you’re looking to order a custom quantity or place a bulk order, feel free to email hello@pixmeprinted.com and I’ll be happy to advise.

Still have questions?

 Contact us at hello@pixmeprinted.com